KONGUMALAR : Any Graduates Recruitment in Vodafone, Bangalore

Network Engineer - VOD0008HC

Primary Skills:- Good Communications skills (written & Oral)

Secondary Skills:- Basic Networking Knowledge, ITIL

Role Purpose:- MONITORING OF THE CUSTOMER NETWORKS

Key Accountabilities:-

Monitoring of the customer network
Initial diagnosis of faults
Notifying the customer and internal stakeholders of the fault and the impact to the network
Creating trouble tickets for investigation by other teams
Interaction with other Technical and Incident Management teams in C&W
Interaction with the customer helpdesk and key IT contacts
Individual contributor but has to work as a team member.
The role holder has to work on innovating the BAU functions/roles on how best to improve the same.
No Direct Reports, No People Management Responsibilities
Job is in Shifts (24x7).

Behavioral/ Personality Specifications required:-

Ability to communicate with customer’s across varying geographies,
Very good Command over English (Written and Spoken).
Ability to work with multiple teams to co-ordinate and achieve a common goal.

Desired Profile :-
Essential:-

Basic Networking Knowledge (Exposure to Cisco networking preferable)
Working knowledge of desktop applications (Windows operating systems, internet browsers, office and mail applications)
Methodical troubleshooting and problem-solving skills
Good at self-learning and quick learner

Desired :