Post name: Relationship Manager, BC
Job ID: 463816
Job Function: Retail Clients
Location:
India - SCB
City: Chennai
Full/Part Time:Full time
Job Details
Department : Shared Distribution
Grade : Band 8
Location : Chennai
Job Description
SCOPE OF ROLE:
•Acquire liability customers with focus on customers with trade and Foreign exchange transactions.
•Manage existing portfolio of liability customers with trade and foreign exchange transactions with the objective of providing superior service and deepen relationships
KEY RESPONSIBILITIES/CHALLENGES:
Acquisition:
•Participate in sales calls for acquisition of New to Bank liabilities relationships requiring trade and foreign exchange services
•Identify and generate prospect opportunities for acquisition of new customers.
•Design and execute customer events, industry meets and below the line activities for acquisition of new customers.
•Mapping and mining of databases of potential segments for acquisition.
•Identify and drive a strong customer referral program.
Portfolio Management
•Primary accountability for deepening values and fee generation from the portfolio by providing superior service to facilitate trade and Foreign exchange transactions.
•Client servicing through the Bank’s “Outserve” mode with the aim of Customer delight.
•Implementing cross sell opportunities and ensure that SCB gets the maximum share of the wallet.
•Develop account plans for customer relationships with revenue and value-add objectives, to ensure monthly profit targets as agreed are met and exceeded.
•Contribute to the team’s business plans for the expansion of business opportunities in strategic target areas.
Sales Management and Process adherence:
•Responsible to ensure that all new and existing customer documents are as per group standards on KYC .
•Awareness and compliance of all the policies and procedures issued in relation to money laundering prevention for customer transactions.
•Maintain proactive relations with all internal and external customers.
•Maintain standard MIS pack and follow the Sales Management Process.
Key Roles & Responsibilities
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Qualifications & Skills
Enter qualifications and skills
How To Apply
You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:
- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application
It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
Closing Dates
The closing date for applications is 03/02/2015. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.
Applynow:
https://cgportal.global.standardchartered.com/psc/hrms/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&JobOpeningId=463816&HRS_SOURCE_ID=3345&HRS_SUBSOURCE_ID=1691&HRS_SUBSOURCE_DESC=0&
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