Bank Name: Equitas
Post name: Customer Service Officer - TN
Experience: 1 - 4 Years
Openings: 300+
Openings: 300+
Job Description
1. Handle front office branch operations (Teller/Customer Service) and ensure smooth running of the branch.
2. Ensure compliance to banking guidelines, quality framework and audit requirements.
3. Handling of all cash/ non-cash transactions and posting of entries in the system in a timely and error-free manner.
4. Keep updated on all the relevant bank policies and regulations.
5. Safe custody of all stationery, account kits, cheque books, forms etc and timely updation of all relevant registers.
6. Compliance with KYC, AML, audit and other regulations in all branch banking operations.
7. Cross-sell of savings and investment products to clients to meet branch objectives.
Delivery of high standards of customer service and relationship management to clients to enable retain them.
1. Handle front office branch operations (Teller/Customer Service) and ensure smooth running of the branch.
2. Ensure compliance to banking guidelines, quality framework and audit requirements.
3. Handling of all cash/ non-cash transactions and posting of entries in the system in a timely and error-free manner.
4. Keep updated on all the relevant bank policies and regulations.
5. Safe custody of all stationery, account kits, cheque books, forms etc and timely updation of all relevant registers.
6. Compliance with KYC, AML, audit and other regulations in all branch banking operations.
7. Cross-sell of savings and investment products to clients to meet branch objectives.
Delivery of high standards of customer service and relationship management to clients to enable retain them.
Qualification: Any Graduate
Company Profile
* The company is presently a Non Systemically Important Core Investment Company which has been granted in-principle approval from RBI, dated October 7, 2015, for establishing a small finance bank. Within a period of 18 months from the date of in-principle approval and on compliance with the terms and conditions specified by RBI, the grant of final licence may be considered by RBI. We are a diversified financial services provider focused on individuals and micro & small enterprises (MSEs) that are underserved by formal financing channels. We offer a range of financial products and services like Micro Finance, Vehicle Finance, Micro & Small Enterprise Finance and Housing Finance, that address requirements of low income groups. We have been consistently ranked among Top 100 Best Companies to Work for - by the Great Place to Work Institute India. Under the guidelines of RBI's licensing policy for setting up Small Finance Banks in the private sector, Equitas has received in-principle approval* and is looking for experienced banking professionals who are empathetic to the underprivileged and driven by a strong desire to make a positive impact on their lives and livelihoods. * Kindly note that Equitas has been granted an in-principle approval by the RBI dated 7th of October, 2015 and the final approval from RBI for the setting up of the small finance banks is subject to certain conditions laid down in such in-principle approval
* The company is presently a Non Systemically Important Core Investment Company which has been granted in-principle approval from RBI, dated October 7, 2015, for establishing a small finance bank. Within a period of 18 months from the date of in-principle approval and on compliance with the terms and conditions specified by RBI, the grant of final licence may be considered by RBI. We are a diversified financial services provider focused on individuals and micro & small enterprises (MSEs) that are underserved by formal financing channels. We offer a range of financial products and services like Micro Finance, Vehicle Finance, Micro & Small Enterprise Finance and Housing Finance, that address requirements of low income groups. We have been consistently ranked among Top 100 Best Companies to Work for - by the Great Place to Work Institute India. Under the guidelines of RBI's licensing policy for setting up Small Finance Banks in the private sector, Equitas has received in-principle approval* and is looking for experienced banking professionals who are empathetic to the underprivileged and driven by a strong desire to make a positive impact on their lives and livelihoods. * Kindly note that Equitas has been granted an in-principle approval by the RBI dated 7th of October, 2015 and the final approval from RBI for the setting up of the small finance banks is subject to certain conditions laid down in such in-principle approval
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