HCL Technologies - Infrastructure Services Division
Job location:
Chennai, Delhi/NCR(National Capital Region)
Criteria & Job Description:
2014 Batch B.Tech/B.E. in circuit branches (CS, IT, ECE, EEE, E&I)
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60% throughout in academics
No standing arrears
Willing to relocate anywhere in India/Abroad
Willing to sign a service agreement of 18 months and probation of 15 months
Willing to work in 24*7 environment
Venue:
Adi Sankara institute of Engg & Technology Vidya Bharathi Nagar , Mattoor, Kalady Ernakulam District, Kerala State
Job Location Pan India
Drive location - Cochin
Date-: 24th February, Tuesday
Time 9 AM 10 AM
Job Description
1. Independent troubleshooting within SLA
2. Manage Customer escalations
3. Implementation of Six sigma projects
4. Identify avenue for value adds and present value add summary
5. Troubleshooting technical issues related to Network/Server/Storage devices
6. Handling tickets/Requests
7. Ensuring Datacenter uptime according to SLAs
8. Implementing New technologies and Design changes
9. Applying patches/upgrades to maintain security level
10. Responsible for building and maintaining Test environment
11. Update the knowledge base
12. Technically upgrade across versions of environment when required
13. Participation in Monthly steering committee meetings (as required)
14. Participate in monthly QA audits
15. Working on Network Device / Unix Server / Storage Devices (depending upon your respective domain)
Note:
You are required to carry a copy of this advertisement with you on the day of interview.
Entry would only be allowed as per the above mentioned timelines.
Regards
Human Resource
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