Post name: Relationship Officer - Credit Card Sales
Company name: American Express India
Experience: 0 - 5 Years
Vacancies - 25
Job location: Chennai
CTC: 2,50,000 - 4,00,000 P.A
Job responsibilities:
This is a front-line sales position in the consumer cards sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition [Retail, Corporate, Venue-sales]
Prospecting for new customers through existing leads and cold calling and maximizing lead generation
Timely execution of all sales activities leads, campaigns, referrals & any self generated leads
Tracking and reporting sales performance including pipeline, acquisition results and market conditions
Set appointments, listen to customer needs and sell most appropriate product
Researches and understands prospects before making the call
Ensures all applications are fully and accurately completed, and submitted properly
Be the interface between Amex and the customer to resolve any application processing issues
Drive the on-boarding of new customers and initiates spend enablement activities
Keep up-to-date on products and competition
Attend and participate in regular staff meetings
Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts
Attend relevant industry and partner conferences, trade shows and networking events
Ensuring all performance standards are met viz. business targets, controls and compliance
Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers
Expansion of internal and external relationships, and drive sales results
The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered
Does the job required working in shift: No
Only Day shift
Interview Timings: 11 AM to 5 PM
Qualification:
MBA or Graduate in any field
Experience Required:
Minimum 2 yrs of front line sales experience in financial services domain / B2C / IT / Ecommerce / Travel / Lifestyle / Healthcare / Real Estate
Venue :
MOHANRAM.A
AMERICAN EXPRESS SERVICES INDIA LIMITED, REGUS BUSINESS CENTER,LEVEL 6, CHENNAI CITI CENTRE,
10/11, Dr.RADHAKRISHNAN SALAI,
MYLAPORE, CHENNAI - 600004.
Skills Required:
Consultative selling experience (proven track-record of meeting and exceeding sales goals)
Demonstrated strategic ability able to link Amex and customer goals
Excellent oral and written communication, relationship building experience in developing and executing successful sales strategies
Excellent problem solving skills
Excellent planning skills and territory management skills
High levels of initiative, self motivation and time management
Ability to influence and negotiate with customers both internally and externally and at all levels
Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face)
Ability to establish/maintain credibility with customers and partners
Strong on Microsoft Word, PowerPoint, Excel skills
About American Express:
We are a global services company and the worlds largest card issuer.
Our direct relationships with many millions of consumers, businesses and merchants worldwide combined with our leading edge marketing, information management and rewards capabilities enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.
Email: mohanram.a@aexp.com
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